Summary: Management the Marks & Spencer Way: Review and Analysis of Sieff's Book

This complete summary of the ideas from Marcus Sieff's book "Management the Marks & Spencer Way" shows that in business, in management and in life, a winning philosophy consists of 4 key factors: good relationships, commitment to quality and improvement, a spirit of co-operation and support for worthwhile community projects. In his book, the author explains how M&S has remained a top company by focusing on its customer and he analyses how good businesses create excellent interpersonal relationships He divides his recommendations into 10 themes
this summary demonstrates each of the themes and how they can help you on your way to success.

Added-value of this summary:
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To learn more, read "Management the Marks & Spencer Way" and discover management techniques that have ensured success for the world's biggest companies.