Kniha Balanced Scorecard David P. Norton

Balanced Scorecard

Jazyk: Angličtina
Vazba: Pevná
Dostupnost: Skladem u dodavatele
Odesíláme za 9-15 dnů
701
The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance...

Informace o knize

Jazyk
Angličtina
Vazba
Kniha - Pevná
Vydáno
1996
Stránek
336
EAN
9780875846514
ISBN
0875846513
Enbook ID
04174849
Hmotnost
666
Rozměry
165 x 233 x 26

Kompletní popis

The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and between hard objective measures and softer, more subjective measures. In the first part, Kaplan and Norton provide the theoretical foundations for the Balanced Scorecard; in the second part, they describe the steps organizations must take to build their own Scorecards; and, finally, they discuss how the Balanced Scorecard can be used as a driver of change.

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