Building a Lean Service Enterprise

Name: Building a Lean Service Enterprise
Brand: Taylor & Francis Inc
SKU: 9781498779593
Price: 1624 CZK
Availability: InStock

Autor: Debashis Sarkar

Jazyk:

Vazba: Pevná

Vydavatel: Taylor & Francis Inc

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This book provides an assorted set of reflections/lessons from the "trenches" of Lean service and br...

Informace o knize

Autor

Debashis Sarkar

Jazyk

Angličtina

Vazba

Kniha - Pevná

Vydáno

2016

Stránek

260

EAN

9781498779593

ISBN

9781498779593

Enbook ID

14490107

Vydavatel

Taylor & Francis Inc

Hmotnost

580

Rozměry

242 x 165 x 21

Kompletní popis

This book provides an assorted set of reflections/lessons from the "trenches" of Lean service and brings to fore leadership challenges, new tools, and the known-unknowns (insights that very few know but many in journey of Lean transformation need to know). Lean has the ability to address a wide range of problems faced by service companies, such as: complexity reduction, sales force productivity enhancement, operations risk control, cost leadership, combining scale with flexibility, service excellence and improving employee morale and involvement. Many of the principles discussed in the book are based on the author''s first-hand experience in Lean implementation.

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Building a Lean Service Enterprise

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