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Change and Release Management

Name: Change and Release Management
Brand: VDM Verlag
SKU: 9783639109511
Price: 1149 CZK
Availability: InStock

Implementation for a High Availability IT Environment

Autor: Roland Schmidt

Jazyk:

Vazba: Brožovaná

Vydavatel: VDM Verlag

Dostupnost: Skladem u dodavatele

Odesíláme za 14-21 dnů

1 149 Kč

This study investigates whether efficient Change and §Release Management processes can be implemente...

Informace o knize

Autor

Roland Schmidt

Jazyk

Angličtina

Vazba

Kniha - Brožovaná

Vydáno

2008

Stránek

EAN

9783639109511

ISBN

3639109511

Enbook ID

06819877

Vydavatel

VDM Verlag

Hmotnost

136

Rozměry

152 x 229 x 5

Kompletní popis

This study investigates whether efficient Change and §Release Management processes can be implemented in a §high availability (i.e. Air Traffic Control) §environment and to gain insight how the processes §can be mapped onto the tool HP OpenView Service Desk §©. It shows that these processes can indeed be §implemented, giving opportunities for increasing §efficiency and effectiveness. A significant result §is the recognition that Change Management should §only be concerned with changes not requiring a §design phase else the request is to be forwarded §to the project management process. A further result §is that Change Management can easily be mapped onto §the tool while Release Management not explicitly §targeted by the tool is sufficiently supported by §using a feature to group changes. Finally it can be §concluded that the current tool version 5.1 supports §a database with customizable rules and actions and §personalized views but no workflows.or access to a §workflow engine. This study investigates whether efficient Change and §Release Management processes can be implemented in a §high availability (i.e. Air Traffic Control) §environment and to gain insight how the processes §can be mapped onto the tool HP OpenView Service Desk §©. It shows that these processes can indeed be §implemented, giving opportunities for increasing §efficiency and effectiveness. A significant result §is the recognition that Change Management should §only be concerned with changes not requiring a §design phase else the request is to be forwarded §to the project management process. A further result §is that Change Management can easily be mapped onto §the tool while Release Management not explicitly §targeted by the tool is sufficiently supported by §using a feature to group changes. Finally it can be §concluded that the current tool version 5.1 supports §a database with customizable rules and actions and §personalized views but no workflows.or access to a §workflow engine.