Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition

Name: Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition
Brand: McGraw-Hill Education - Europe
SKU: 9780071830607
Price: 590 CZK
Availability: InStock

Autor: Kerry Patterson

Jazyk:

Vazba: Pevná

Vydavatel: McGraw-Hill Education - Europe

Dostupnost: Skladem u dodavatele

Odesíláme za 14-21 dnů

590 Kč

Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting t...

Informace o knize

Autor

Kerry Patterson

Jazyk

Angličtina

Vazba

Kniha - Pevná

Vydáno

2013

Stránek

304

EAN

9780071830607

ISBN

007183060X

Enbook ID

01321375

Vydavatel

McGraw-Hill Education - Europe

Hmotnost

528

Rozměry

236 x 163 x 24

Kompletní popis

Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. This title also teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship - and, in fact, even strengthens it.

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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition

Informace o knize

Kompletní popis

Mohlo by vás zajímat

Zákaznicí kteří koupili tuto knihu koupili také