Kniha Customer Lifetime Value David Bejou

Customer Lifetime Value

Autor: David Bejou
Jazyk: Angličtina
Vazba: Brožovaná
Dostupnost: Skladem u dodavatele
Odesíláme za 9-15 dnů
1 618
The customer lifetime value (CLV) concept is extensively changing the way today's business is manage...

Informace o knize

Autor
Jazyk
Angličtina
Vazba
Kniha - Brožovaná
Vydáno
2006
Stránek
156
EAN
9780789034366
ISBN
9780789034366
Enbook ID
06739063
Hmotnost
342
Rozměry
157 x 214 x 14

Kompletní popis

The customer lifetime value (CLV) concept is extensively changing the way today's business is managed. A student or practitioner needs to understand CLV to best gain the competitive edge in business. Customer Lifetime Value: Reshaping the Way We Manage to Maximize Profits is a text that shows in detail how managers and researchers can best use CLV to a business's advantage. This valuable resource explores various practical approaches to the measurement and management of customer value that focus on maximizing profitability and growth. Leading thinkers discuss how to leverage CLV in all aspects of business, including customer management, employee management, and firm valuation. Everyone needing to prepare a business for success in the future should read this book.

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