Customer Relationship Management

Name: Customer Relationship Management
Brand: Our Knowledge Publishing
SKU: 9786206110453
Price: 789 CZK
Availability: InStock

Autor: Bakary Gbane

Jazyk:

Vazba: Brožovaná

Vydavatel: Our Knowledge Publishing

Dostupnost: Skladem u dodavatele

Odesíláme za 8-11 dnů

789 Kč

CUSTOMER RELATIONSHIP MANAGEMENT. This book aims to help small and medium-sized business owners unde...

Informace o knize

Autor

Bakary Gbane

Jazyk

Angličtina

Vazba

Kniha - Brožovaná

Vydáno

2023

Stránek

EAN

9786206110453

ISBN

6206110451

Enbook ID

43668877

Vydavatel

Our Knowledge Publishing

Hmotnost

119

Rozměry

150 x 220 x 5

Kompletní popis

CUSTOMER RELATIONSHIP MANAGEMENT. This book aims to help small and medium-sized business owners understand the basics of customer relationship management (CRM) and, more specifically, how CRM tools and the Internet can help them implement CRM measures in their business. If you want to understand how to better meet your customers' needs, this book is for you. What is customer relationship management? The concept of CRM encompasses the ways in which your company interacts with your customers. Most people think of CRM as capturing customer information. But that's only part of the picture. CRM is about using technology to gather the information you need to provide better support and service to your customers. In other words, CRM is also about what you do with that information to better meet the needs of your existing customers, and to find new customers to increase your profits.

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Customer Relationship Management

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