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Kniha Customer Service Training Maxine Kamin

Customer Service Training

Autor: Maxine Kamin
Jazyk: Angličtina
Vazba: Brožovaná
Vydavatel: Taylor & Francis Ltd
Dostupnost: U nakladatele na objednávku
Odesíláme za 17-27 dnů
2 018 Kč
Offers practical guidance to help you develop customer service training. This title features dozens...

Informace o knize

Autor
Maxine Kamin
Jazyk
Angličtina
Vazba
Kniha - Brožovaná
Vydáno
2006
Stránek
224
EAN
9780750663632
ISBN
9780750663632
Enbook ID
06680577
Vydavatel
Taylor & Francis Ltd
Hmotnost
618
Rozměry
210 x 296 x 13

Kompletní popis

Offers practical guidance to help you develop customer service training. This title features dozens of field-tested exercises, games, activities, icebreakers and assessment instruments that also help you teach employees the importance of customer service and improve their performance.

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