Customer Success - How Innovative Companies Are Reducing Churn and Growing Recurring Revenue

Name: Customer Success - How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
Brand: John Wiley & Sons Inc
SKU: 9781119167969
Price: 541 CZK
Availability: InStock

Autor: Dan Steinman

Jazyk:

Vazba: Pevná

Vydavatel: John Wiley & Sons Inc

Dostupnost: Skladem u dodavatele

Odesíláme za 14-21 dnů

541 Kč

"Customer Success" will become the authoritative book of the emerging Customer Success industry and...

Informace o knize

Autor

Dan Steinman

Jazyk

Angličtina

Vazba

Kniha - Pevná

Vydáno

2016

Stránek

256

EAN

9781119167969

ISBN

1119167965

Enbook ID

09364001

Vydavatel

John Wiley & Sons Inc

Hmotnost

446

Rozměry

156 x 235 x 23

Kompletní popis

"Customer Success" will become the authoritative book of the emerging Customer Success industry and target any business that is trying to focus, or re-focus, on customers and will be applicable to all customer management roles such as Account Manager, Customer Advocacy, Client Relationship Manager, and Customer Success Manager along with the leadership of those organizations. "Customer Success" will address the pains of how to start creating a customer-centric company and how to think strategically about Customer Success - how to organize, compensate, find a leader, measure, etc. Customer Success has exploded as one of the hottest B2B movements since the advent of the subscription business model.

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Customer Success - How Innovative Companies Are Reducing Churn and Growing Recurring Revenue

Informace o knize

Kompletní popis

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