Kniha Deploy Empathy Michele Hansen

Deploy Empathy

A Practical Guide to Interviewing Customers

Jazyk: Angličtina
Vazba: Brožovaná
Vydavatel: Dotsquare LLC
Dostupnost: Skladem u dodavatele
Odesíláme za 9-15 dnů
644
Deploy Empathy will help you learn the skill of talking to your customers-learning to truly listen t...

Informace o knize

Jazyk
Angličtina
Vazba
Kniha - Brožovaná
Vydáno
2021
Stránek
324
EAN
9781737446606
ISBN
173744660X
Enbook ID
37201907
Vydavatel
Hmotnost
472
Rozměry
228 x 153 x 20

Kompletní popis

Deploy Empathy will help you learn the skill of talking to your customers-learning to truly listen to them-so that you can pull out their hidden needs, desires, and processes.


Empathy is a skill that anyone can learn. Armed with the tactics you'll learn in this book and the toolbox of scripts and phrases, you'll be able to sell more of your existing product, build the right features that will delight your customers, and stop churn in its tracks.


By the end of this book, you'll be able to interview customers and potential customers with confidence.

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