Kniha Developing user involvement Paul Robson

Developing user involvement

Working towards user-centred practice in voluntary organisations

Jazyk: Angličtina
Vazba: Brožovaná
Vydavatel: Policy Press
Dostupnost: Skladem u dodavatele
Odesíláme za 10-18 dnů
706
The principle of service user involvement in decisions that affect them is now generally supported....

Informace o knize

Jazyk
Angličtina
Vazba
Kniha - Brožovaná
Vydáno
2003
Stránek
34
EAN
9781861345370
ISBN
1861345372
Enbook ID
05122669
Vydavatel
Hmotnost
119
Rozměry
210 x 297 x 2

Kompletní popis

The principle of service user involvement in decisions that affect them is now generally supported. However, many voluntary organisations remain under scrutiny because implementation has not been as quick or extensive as some would like, especially members of the user movement. This report explores the processes of change in eleven voluntary organisations to draw out lessons relevant to the wider sector. The report is based on an action research project which involved service users, managers, staff and trustees. It identifies enablers of and barriers to increased user involvement. It also describes emerging approaches and important themes. It will help practitioners, managers and trustees plot their own journeys towards increased user involvement.

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