Kniha Identifying Hidden Needs Keith Goffin

Identifying Hidden Needs

Autor: Keith Goffin
Jazyk: Angličtina
Vazba: Pevná
Vydavatel: PALGRAVE MACMILLAN
Dostupnost: Skladem u dodavatele v malém množství
Odesíláme za 13-18 dnů
1 537
Many new products fail because they are based on ideas generated in focus groups and surveys -- meth...

Informace o knize

Autor
Jazyk
Angličtina
Vazba
Kniha - Pevná
Vydáno
2010
Stránek
261
EAN
9780230219762
ISBN
0230219764
Enbook ID
04039927
Vydavatel
Hmotnost
578
Rozměry
156 x 244 x 1

Kompletní popis

Many new products fail because they are based on ideas generated in focus groups and surveys -- methods that only scratch the surface of the customer's imagination. This book describes an approach to market research that uses new, probing methods to identify customers' hidden needs -- requirements that customers have not even recognized themselves. New products and services which satisfy customer's hidden needs can be clearly differentiated from existing products and lead to real competitive advantage. Written by experts in the field, this book takes a practical approach to explaining how to generate real customer insights and contains a wealth of international case studies demonstrating how breakthrough product development can be achieved.

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