Kniha Inbound Call Centers Robert A. Gable

Inbound Call Centers

Design, Implementation and Management

Jazyk: Angličtina
Vazba: Pevná
Dostupnost: Skladem u dodavatele
Odesíláme za 9-15 dnů
2 941
Delivers a conceptual overview of call centres - the products that support them, the designs that ma...

Informace o knize

Jazyk
Angličtina
Vazba
Kniha - Pevná
Vydáno
1993
Stránek
192
EAN
9780890066409
ISBN
9780890066409
Enbook ID
05357889
Hmotnost
454
Rozměry
152 x 229 x 14

Kompletní popis

Delivers a conceptual overview of call centres - the products that support them, the designs that make them work and the ongoing management that is required for their successful operation.

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