Internal Service Systems and Cultural Differences

Name: Internal Service Systems and Cultural Differences
Brand: VDM Verlag
SKU: 9783836432436
Price: 1618 CZK
Availability: InStock

An Exploratory Study of Switzerland, Australia and Singapore

Autor: Andreas Wittmer

Jazyk:

Vazba: Brožovaná

Vydavatel: VDM Verlag

Dostupnost: U nakladatele na objednávku

Odesíláme za 17-27 dnů

1 618 Kč

Internal service systems are frameworks with the purpose of structuring the course of internal servi...

Informace o knize

Autor

Andreas Wittmer

Jazyk

Němčina

Vazba

Kniha - Brožovaná

Vydáno

2009

Stránek

360

EAN

9783836432436

ISBN

3836432439

Enbook ID

07148833

Vydavatel

VDM Verlag

Hmotnost

526

Rozměry

152 x 229 x 20

Kompletní popis

Internal service systems are frameworks with the purpose of structuring the course of internal services between the support and the frontline employees. Cultural elements come into the system in multicultural settings, where companies operate in different cultural context with employees of different cultural backgrounds. Culture does not depend on a system or on management, but rather the opposite. A successful system is based on the multicultural pot of people in the organisation or team. The same counts for managerial activities. In the case of this book different dimensions of culture will be discussed and are the foundation of the internal service evaluations. From what is learnt the cultural dimension and the service dimensions, an internal service system evolves. It is based on a multicultural context, namely the cultures of Switzerland, Australia and Singapore.

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Internal Service Systems and Cultural Differences

An Exploratory Study of Switzerland, Australia and Singapore

Informace o knize

Kompletní popis

Mohlo by vás zajímat

Zákaznicí kteří koupili tuto knihu koupili také