ITIL(R) 4 Specialist - Create, Deliver & Support (CDS) Courseware

Name: ITIL(R) 4 Specialist - Create, Deliver & Support (CDS) Courseware
Brand: Van Haren Publishing
SKU: 9789401806145
Price: 2558 CZK
Availability: InStock

Autor: Van Haren Publishing

Jazyk:

Vazba: Brožovaná

Vydavatel: Van Haren Publishing

Dostupnost: 50 % šance

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''This module covers the ''core'' service management activities and expands the current scope of ITI...

Informace o knize

Autor

Van Haren Publishing

Jazyk

Angličtina

Vazba

Kniha - Brožovaná

Vydáno

2020

Stránek

330

EAN

9789401806145

ISBN

9401806144

Enbook ID

33345964

Vydavatel

Van Haren Publishing

Hmotnost

660

Rozměry

297 x 210 x 24

Kompletní popis

''This module covers the ''core'' service management activities and expands the current scope of ITIL to include the ''creation'' of services. It focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools.

Create, Deliver and Support module provides IT practitioners with an understanding of service quality and improvement methods, enabling them to continue to deliver innovative yet reliable tech-enabled services to their customers in an increasingly competitive market.

ITIL 4 Specialist Create, Deliver and Support is aimed at individuals who are continuing their journey in service management, ITSM managers and ITSM practitioners managing the operation of IT-enabled and digital products and services, and those responsible for their end-to-end delivery, as well as holders of existing ITIL qualifications who wish to update and develop their knowledge further.

Accredited training for the ITIL Managing Professional modules is mandatory to enable full understanding of the core material. All modules have ITIL 4 Foundation as a pre-requisite.

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ITIL(R) 4 Specialist - Create, Deliver & Support (CDS) Courseware

Informace o knize

Kompletní popis

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