Kniha Managing Interpersonal Conflict William A. Donohue

Managing Interpersonal Conflict

Jazyk: Angličtina
Vazba: Brožovaná
Dostupnost: Skladem u dodavatele
Odesíláme za 14-20 dnů
2 109
This book explores the process of interpersonal conflict - from the initial decision as to whether o...

Informace o knize

Jazyk
Angličtina
Vazba
Kniha - Brožovaná
Vydáno
1992
Stránek
171
EAN
9780803933125
ISBN
0803933126
Enbook ID
04713737
Hmotnost
310
Rozměry
161 x 224 x 13

Kompletní popis

This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution. To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ultimately, strengthen their relationships.

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