Marching Towards Service Excellence

Name: Marching Towards Service Excellence
Brand: LAP Lambert Academic Publishing
SKU: 9783659286452
Price: 1162 CZK
Availability: InStock

Professional Development of Frontline Employees at the American University of Beirut Medical Center (AUBMC)

Autor: Farah Ali Otaki

Jazyk:

Vazba: Brožovaná

Vydavatel: LAP Lambert Academic Publishing

Dostupnost: Skladem u dodavatele

Odesíláme za 8-11 dnů

1 162 Kč

Excellence in customer service is no longer a luxury, but expected standard practice, especially in...

Informace o knize

Autor

Farah Ali Otaki

Jazyk

Angličtina

Vazba

Kniha - Brožovaná

Vydáno

2012

Stránek

152

EAN

9783659286452

Enbook ID

07037037

Vydavatel

LAP Lambert Academic Publishing

Hmotnost

243

Rozměry

150 x 220 x 9

Kompletní popis

Excellence in customer service is no longer a luxury, but expected standard practice, especially in health care. Motivated by the vision of the Vice President for Medical Affairs and Dean of the Faculty of Medicine Mohamad Sayegh, the Patient Satisfaction Taskforce has been inaugurating multiple projects to revitalize the image of the American University of Beirut Medical Center (AUBMC), specifically through enhancing patient service by improving employee behavior and projecting a more positive professional image. AUBMC Human Resources department undertook a comprehensive Performance Improvement project aimed at providing service excellence and enhancing the quality of patient care. This project is only the beginning of a very long journey of hard work aimed at building a culture of trust and fortifying the image of AUBMC. The project is still, and will always be, ongoing.

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Marching Towards Service Excellence

Professional Development of Frontline Employees at the American University of Beirut Medical Center (AUBMC)

Informace o knize

Kompletní popis

Mohlo by vás zajímat

Zákaznicí kteří koupili tuto knihu koupili také