Menu
Zjistit stav objednávky
Kontaktujte nás
Kniha Mastering Customer Relations Roger I. Cartwright

Mastering Customer Relations

Autor: Roger I. Cartwright
Jazyk: Angličtina
Vazba: Brožovaná
Vydavatel: Bloomsbury Publishing
Dostupnost: Skladem u dodavatele
Odesíláme za 10-18 dnů
1 069 Kč
An introduction to customer relations, customer service and customer care, describing the concepts,...

Informace o knize

Autor
Roger I. Cartwright
Jazyk
Angličtina
Vazba
Kniha - Brožovaná
Vydáno
2000
Stránek
238
EAN
9780333801598
ISBN
0333801598
Enbook ID
04599791
Vydavatel
Bloomsbury Publishing
Hmotnost
394
Rozměry
156 x 231 x 14

Kompletní popis

An introduction to customer relations, customer service and customer care, describing the concepts, their practical application and their importance. This guide is designed for students of business studies, management and associated fields, the qualification frameworks for which include a study of customer relations, whether as cores or options. The author uses practical examples from real organizations in all sectors of economic and social activity to support the concepts that are introduced in an accessible format.

Mohlo by vás zajímat

Lulu Loves Numbers

Camilla Reid
169 Kč

Preliminary References to the European Court of Justice

Morten P. Broberg
4 898 Kč

Modernity Bluff

Sasha Newell
979 Kč

Broadband Optical Access Networks and Fiber-to-the -Home - Systems Technologies and Deployment Strategies

C Lin
3 008 Kč

Fracture of an Illusion

Pascal Boyer
1 640 Kč