Measuring ITSM
Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives
Autor:
Randy A. Steinberg
Dostupnost:
Skladem u dodavatele
Odesíláme za 9-15 dnů
588
Kč
How do you measure and report your IT services and processes? Which metrics matter the most to senio...
