Kniha Multichannel Commerce Manuel Trenz

Multichannel Commerce

A Consumer Perspective on the Integration of Physical and Electronic Channels

Autor: Manuel Trenz
Jazyk: Angličtina
Vazba: Pevná
Dostupnost: Skladem u dodavatele
Odesíláme za 10-13 dnů
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This book takes an in-depth look at consumer behavior in the context of multichannel commerce, and e...

Informace o knize

Autor
Jazyk
Angličtina
Vazba
Kniha - Pevná
Vydáno
2015
Stránek
153
EAN
9783319161143
ISBN
3319161148
Enbook ID
09198014
Hmotnost
3849
Rozměry
155 x 235 x 249

Kompletní popis

This book takes an in-depth look at consumer behavior in the context of multichannel commerce, and explores how the convergence of physical and electronic channels influences consumer decision-making in a multichannel environment. In this regard, it goes far beyond explaining choices between online and offline sales channels, instead providing insights into how the interplay between different channel types is valued by different consumer types and for different products. The book extends previous conceptualizations of multichannel commerce to reflect and incorporate recent technological advances. The results provide valuable guidelines on how, why and when multichannel integration services can be exploited by classical retailers, helping them to compete with their purely online competitors on the internet.

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