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PeopleSmart Facilitator's Guide

Autor: Melvin L. Silberman, Freda Hansburg

Jazyk:

Vazba: Kroužková

Vydavatel: Jossey-Bass Inc.,U.S.

Dostupnost: Skladem u dodavatele v malém množství

Odesíláme za 11-15 dnů

2 655 Kč

Are you ready to show your participants how to bring out the best in their colleagues, customers, di...

Informace o knize

Autor

Melvin L. Silberman, Freda Hansburg

Jazyk

Angličtina

Vazba

Kniha - Kroužková

Vydáno

2005

Stránek

208

EAN

9780787979539

Enbook ID

04921066

Vydavatel

Jossey-Bass Inc.,U.S.

Hmotnost

1693

Rozměry

287 x 291 x 67

Kompletní popis

Are you ready to show your participants how to bring out the best in their colleagues, customers, direct reports, and bosses? Then the PeopleSmart Workshop is for you! The Workshop empowers leaders, associates, or intact teams to: * Be curious, not furious, when faced with a challenging colleague. * Get information and ideas across so they are understood. * Promote ideas that are accepted rather than resisted. * Think we rather than me in team situations. The Facilitator's Guide includes robust instructions for conducting a Workshop as well as a sample Participant Workbook and People Quotient Scale. Also included is a valuable CD-ROM with a PowerPoint(r) presentation and video cases. Each component is designed to encourage participation, increase retention, and promotion immediate application. The PeopleSmart program can be conducted in twelve hours and contains ten modules, eight of which focus on a core interpersonal skill. The program features active training techniques which minimize lecturing and maximize learning activities. Much of the program is based on examining and practicing skills applicable to actual work experiences. Use PeopleSmart to supplement an existing skills training programs or as a foundation of an entirely new program.