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Positive Coach Approach

Name: Positive Coach Approach
Brand: AuthorHouse
SKU: 9781425978389
Price: 538 CZK
Availability: InStock

Autor: Sally, Cordova

Jazyk:

Vazba: Brožovaná

Vydavatel: AuthorHouse

Dostupnost: Skladem u dodavatele

Odesíláme za 10-18 dnů

538 Kč

The Positive Coach Approach is truly unique in that it provides a clearly charted course of action....

Informace o knize

Autor

Sally, Cordova

Jazyk

Angličtina

Vazba

Kniha - Brožovaná

Vydáno

2007

Stránek

160

EAN

9781425978389

ISBN

142597838X

Enbook ID

04220729

Vydavatel

AuthorHouse

Hmotnost

248

Rozměry

154 x 226 x 11

Kompletní popis

The Positive Coach Approach is truly unique in that it provides a clearly charted course of action. It's a course for anyone charged with the task of improving call center performance in the form of customer satisfaction, increased sales, shorter call times, and greater employee satisfaction. This book is a teaching guide that will lead you through what to do, why to do it, and how to do it. This method of coaching eliminates: - Stress on coaches and agents - The need for constructive criticism The Positvive Coach Approach is: - A proven way to get more and better results - A kinder approach to performance improvement

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