Kniha Practical Guide to CRM Janice Reynolds

Practical Guide to CRM

Building More Profitable Customer Relationships

Jazyk: Angličtina
Vazba: Brožovaná
Dostupnost: Skladem u dodavatele
Odesíláme za 9-15 dnů
1 595
In the global economy, the customer has more and better choices than ever before, bringing on one of...

Informace o knize

Jazyk
Angličtina
Vazba
Kniha - Brožovaná
Vydáno
2002
Stránek
304
EAN
9781578201020
ISBN
9781578201020
Enbook ID
06714823
Hmotnost
494
Rozměry
154 x 227 x 19

Kompletní popis

In the global economy, the customer has more and better choices than ever before, bringing on one of the biggest challenges the business community faces today - customer loyalty and retention. This book explores how to use CRM to integrate various channels and media of customer contact from the Internet through field sales into one system.

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