Process-Oriented Dynamic Capabilities

Name: Process-Oriented Dynamic Capabilities
Brand: Springer International Publishing AG
SKU: 9783319032504
Price: 1147 CZK
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Framework Development, Empirical Applications and Methodological Support

Autor: Ralf Plattfaut

Jazyk:

Vazba: Brožovaná

Vydavatel: Springer International Publishing AG

Dostupnost: Skladem u dodavatele

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This book introduces a process-oriented dynamic capability framework to study both, service innovati...

Informace o knize

Autor

Ralf Plattfaut

Jazyk

Angličtina

Vazba

Kniha - Brožovaná

Vydáno

2013

Stránek

EAN

9783319032504

ISBN

331903250X

Enbook ID

05266884

Vydavatel

Springer International Publishing AG

Hmotnost

1241

Rozměry

155 x 235 x 5

Kompletní popis

This book introduces a process-oriented dynamic capability framework to study both, service innovation and Business Process Management (BPM). Results from applications in several case studies and surveys are reported. They reflect, e.g., capability development and maturity models. Based on these findings, a method to support service innovation is introduced. This method can help organizations in developing new service business models in a more effective and efficient way. In today's networked service society, service innovation becomes increasingly important. Reasons for this development can be found in the transformation of economies and in the growing importance of product-service systems. The concept of service innovation is related to Business Process Management (BPM) and shares several important traits. They both are process-oriented dynamic capabilities to adapt (service) processes to changing environments.

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Process-Oriented Dynamic Capabilities

Framework Development, Empirical Applications and Methodological Support

Informace o knize

Kompletní popis

Mohlo by vás zajímat

Zákaznicí kteří koupili tuto knihu koupili také