Kniha Unlocking Public Value Martin Cole

Unlocking Public Value

A New Model For Achieving High Performance In Public Service Organizations

Jazyk: Angličtina
Vazba: Pevná
Dostupnost: Skladem u dodavatele
Odesíláme za 9-15 dnů
832
A new approach to understanding and improving performance and public value This book presents the Pu...

Informace o knize

Jazyk
Angličtina
Vazba
Kniha - Pevná
Vydáno
2006
Stránek
208
EAN
9780471959458
ISBN
0471959456
Enbook ID
04894897
Hmotnost
386
Rozměry
161 x 234 x 20

Kompletní popis

A new approach to understanding and improving performance and public value This book presents the Public Service Value Model-an innovative, rigorous approach to defining public outcomes and quantifying results-to help readers understand and improve public service delivery. Filled with in-depth insight and expert advice, this guide will arm public service managers-whether in government, nonprofit, or even for-profit organizations-with a practical framework that can be used to define outcomes and manage trade-offs in public service delivery. Martin Cole (Hartford, CT) is Group Chief Executive of Accenture's Government Operating Group. Greg Parston (London, UK) is Executive Director of the Accenture Institute for Public Service Value.

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