Relationship Advantage

Name: Relationship Advantage
Brand: Oxford University Press
SKU: 9780199241927
Price: 6318 CZK
Availability: InStock

Information Technologies, Sourcing, and Management

Autor: Thomas Kern, Leslie P. Willcocks

Jazyk:

Vazba: Pevná

Vydavatel: Oxford University Press

Dostupnost: Skladem u dodavatele

Odesíláme za 10-18 dnů

6 318 Kč

The relationship in information technology (IT) outsourcing determines the difference between a succ...

Informace o knize

Autor

Thomas Kern, Leslie P. Willcocks

Jazyk

Angličtina

Vazba

Kniha - Pevná

Vydáno

2001

Stránek

412

EAN

9780199241927

ISBN

0199241929

Enbook ID

04529919

Vydavatel

Oxford University Press

Hmotnost

770

Rozměry

166 x 235 x 31

Kompletní popis

The relationship in information technology (IT) outsourcing determines the difference between a successful, a less successful, and a failing outsourcing deal. IT managers will commonly spend seventy per cent of their time on making the client-supplier relationship work, while thirty per cent of their time will focus on the contract, personnel, and problem issues. Longitudinal research into Xerox's global, British Aerospace's total,ESSO's selective, British Petroleum's alliance, and the UK Inland Revenue's public sector outsourcing deals highlights relationship practices and recurring post-contract management issues that demand careful attention and management. By use of novel cliebt-supplier relationship framework developed from transaction cost, relational contract, nad interorganisational relationship theory, the authors carefully amalyse these five longitudinal case studies and identify what the key dimensions of an outsourcing relationship are. Together the framework and the case studies provide a number for both practitioners and academics on how to achieve a relationship advantage.

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Relationship Advantage

Information Technologies, Sourcing, and Management

Informace o knize

Kompletní popis

Mohlo by vás zajímat

Zákaznicí kteří koupili tuto knihu koupili také