Service Level Manager

Name: Service Level Manager
Brand: BCS Learning & Development Limited
SKU: 9781780172941
Price: 640 CZK
Availability: InStock

Autor: John Sansbury

Jazyk:

Vazba: Brožovaná

Vydavatel: BCS Learning & Development Limited

Dostupnost: Skladem u dodavatele

Odesíláme za 9-15 dnů

640 Kč

The role of service level manager is a critical one in that the agreements negotiated with customers...

Informace o knize

Autor

John Sansbury

Jazyk

Angličtina

Vazba

Kniha - Brožovaná

Vydáno

2017

Stránek

152

EAN

9781780172941

ISBN

178017294X

Enbook ID

09183129

Vydavatel

BCS Learning & Development Limited

Hmotnost

172

Rozměry

129 x 198 x 9

Kompletní popis

The role of service level manager is a critical one in that the agreements negotiated with customers should inform the activities of the service provider. This book aims to help those whose role is to establish, negotiate, manage or update service level agreements and to use these as the basis of continual service improvement. It covers areas such as purpose, required skills, responsibilities, interface and career progression as well as tools, standards and frameworks related to the role.

Mohlo by vás zajímat

Zákaznicí kteří koupili tuto knihu koupili také

Nejčastěji hledané

Categories

Authors

Publishers

Produkty

Produkty

Nejčastěji hledané

Categories

Authors

Publishers

Produkty

Produkty

Service Level Manager

Informace o knize

Kompletní popis

Mohlo by vás zajímat

Zákaznicí kteří koupili tuto knihu koupili také