Kniha Telecom Management for Call Centers Olavo Alves Jr

Telecom Management for Call Centers

A Practical Guide

Jazyk: Angličtina
Vazba: Brožovaná
Vydavatel: iUniverse
Dostupnost: Skladem u dodavatele
Odesíláme za 14-21 dnů
282
Telecom Management for Call Centers offers a practical guide to addressing the most common issues fa...

Informace o knize

Jazyk
Angličtina
Vazba
Kniha - Brožovaná
Vydáno
2011
Stránek
220
EAN
9781462056828
ISBN
9781462056828
Enbook ID
08635898
Vydavatel
Hmotnost
316
Rozměry
156 x 232 x 12

Kompletní popis

Telecom Management for Call Centers offers a practical guide to addressing the most common issues faced by telecom management in large call-centers. This handbook was written primarily for the telecom manager; the techniques described here are pract

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