Understanding Customer Motivation

Autor: Catherine Mattiske

Jazyk:

Vazba: Brožovaná

Vydavatel: TPC - The Performance Company Pty Limited

Dostupnost: Skladem u dodavatele

Odesíláme za 14-21 dnů

498 Kč

Customers are interested in products and services that fulfill their needs and wants. If a customer...

Informace o knize

Autor

Catherine Mattiske

Jazyk

Angličtina

Vazba

Kniha - Brožovaná

Vydáno

2010

Stránek

122

EAN

9781921547232

ISBN

1921547235

Enbook ID

12485359

Vydavatel

TPC - The Performance Company Pty Limited

Hmotnost

204

Rozměry

215 x 138 x 18

Kompletní popis

Customers are interested in products and services that fulfill their needs and wants. If a customer doesn't have a perceived need or want then it is unlikely that they will buy. As an experienced salesperson, you must create need and motivate your customers to want to own or use the products and services that you sell. This Learning Short-take combines self-study with workplace activities to help you understand the elements of customer motivation. You will develop tips, tricks and techniques to encourage your customers to start or continue to do business with you, and get the products and services that they need. This Learning Short-take is designed for completion in approximately 90 minutes.

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