Customer services - Sales & marketing - Business & management - Economics, finance, business & management - Kategorie

Big Book of Customer Service Training Games Carlaw Peggy

538,00 Kč

For the Win, Revised and Updated Edition: The Power of Gamification and Game Thinking in Business, Education, Government, and Social Impact Werbach Kevin

470,00 Kč

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Customer Education Meer Claudia Gaillard

2 257,00 Kč

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Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know Gitomer Jeffrey

542,00 Kč

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The Experience Economy, with a New Preface by the Authors: Competing for Customer Time, Attention, and Money Pine II B. Joseph

651,00 Kč

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Customer Experience for Dummies Barnes Roy

408,00 Kč

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Mastering Microsoft Dynamics 365 Implementations Newell Eric

985,00 Kč

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The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center Dawson Keith

1 414,00 Kč

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The Definitive Guide to Order Fulfillment and Customer Service: Principles and Strategies for Planning, Organizing, and Managing Fulfillment and Servi Cscmp

2 074,00 Kč

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Managing Customer Experience and Relationships: A Strategic Framework Peppers Don

2 691,00 Kč

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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits Goodman John

479,00 Kč

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Red Hot Customers Goldner Paul S.

459,00 Kč

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Customer Service in Tourism and Hospitality Hudson Simon (University of South Carolina)

1 184,00 Kč

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The Customer Success Pioneer: The first 12 months of your journey into growth Lucas Kellie

351,00 Kč

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Know What You're for: A Growth Strategy for Work, an Even Better Strategy for Life Henderson Jeff

433,00 Kč

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What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services: Using Outcome-Driven Innovation to Create Breakthro Ulwick Anthony

925,00 Kč

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