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Kniha Customer Rules Lee Cockerell

Customer Rules

Autor: Lee Cockerell
Jazyk: Angličtina
Vazba: Pevná
Vydavatel: Random House
Dostupnost: Skladem u dodavatele
Odesíláme za 6-10 dnů
425 Kč
The former executive vice president of Walt Disney World shares indispensable rules for serving cust...

Informace o knize

Autor
Lee Cockerell
Jazyk
Angličtina
Vazba
Kniha - Pevná
Vydáno
2013
Stránek
208
EAN
9780770435608
ISBN
0770435602
Enbook ID
01260837
Vydavatel
Random House
Hmotnost
286
Rozměry
127 x 191 x 21

Kompletní popis

The former executive vice president of Walt Disney World shares indispensable rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40-plus years in the hospitality industry.

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