Kniha Managing Customer Service Institute of Leadership & Management

Managing Customer Service

Jazyk: Angličtina
Vazba: Brožovaná
Dostupnost: Skladem u dodavatele
Odesíláme za 9-15 dnů
1 314
Contains a set of workbooks to accompany the flexible learning programme specifically designed and d...

Informace o knize

Jazyk
Angličtina
Vazba
Kniha - Brožovaná
Vydáno
2007
Stránek
106
EAN
9780080464190
ISBN
008046419X
Enbook ID
04397076
Hmotnost
200
Rozměry
211 x 294 x 7

Kompletní popis

Contains a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. This series consists of books whose learning content is closely aligned to the Level 3 S/NVQ in Management.

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