Kniha Service Design Lavrans Lovlie

Service Design

Jazyk: Angličtina
Vazba: Brožovaná
Vydavatel: Rosenfeld Media
Dostupnost: Skladem u dodavatele
Odesíláme za 9-15 dnů
1 143
Service Design is an eminently practical guide to designing services that work for people. It offers...

Informace o knize

Jazyk
Angličtina
Vazba
Kniha - Brožovaná
Vydáno
2013
Stránek
216
EAN
9781933820330
ISBN
1933820330
Enbook ID
35865576
Vydavatel
Hmotnost
330
Rozměry
228 x 151 x 17

Kompletní popis

Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.

Mohlo by vás zajímat

857

The Artist's Way

Julia Cameron
404

Orchestrating Experiences

Patrick Quattlebaum
1 254

We Need To Talk

Celeste Headlee
347

Managing Chaos

Lisa Welchman
929

User Research

Stephanie Marsh
939

Web for Everyone

Horton Sarah Horton
1 083

Outside In

Harley Manning
468
476

We Need to Talk

Joshua Graves
1 254
660

Managing Chaos

Lisa Welchman
980

Psychology of Money

Morgan Housel
382

Saving the Rain

Elliott Rose
300
295

Can't Hurt Me

David Goggins
532

Bird by Bird

Anne Lamott
284

Zákaznicí kteří koupili tuto knihu koupili také

Good Services

Lou Downe
393
961

Creative Confidence

DAVID KELLEY AND TOM
270
167
1 313

Blind Spot

Steve Diller
802

Sandworm

Andy Greenberg
513

Interviewing Users

Steve Portigal
839
733

Give to Grow

Mo Bunnell
509
1 248

Scattered Minds

Gabor Maté
243
534

Mindset

Carol Dweck
271